Human Factors Psychology | Journalism Studies | Mass Communication | Science and Technology Studies
Emotions are complicated. Humans feel deeply, and it can be hard to bring clarity to those depths, to communicate about feelings, or to understand others’ emotional states. Indeed, this emotional confusion is one of the biggest challenges of deciphering our humanity. However, a kind of hope might be on the horizon, in the form of emotion analytics: computerized tools for recognizing and responding to emotion. This analysis explores how emotion analytics may reflect the current status of humans’ regard for emotion. Emotion need no longer be a human sense of vague, indefinable feelings; instead, emotion is in the process of becoming a legible, standardized commodity that can be sold, managed, and altered to suit the needs of those in power. Emotional autonomy and authority can be surrendered to those technologies in exchange for perceived self-determination. Emotion analytics promises a new orderliness to the messiness of human emotions, suggesting that our current state of emotional uncertainty is inadequate and intolerable.
This is an Accepted Manuscript that has been published in Mobile and Ubiquitous Media: Critical and International Perspectives edited by Michael S. Daubs & Vincent R. Manzerolle in the series Digital Formations. The original work can be found at: https://doi.org/10.3726/b13289. © Peter Lang, 2018. All rights reserved.
Susan Currie Sivek
Ubiquitous emotion analytics and how we feel today.
In Mobile and ubiquitous media: Critical and international perspectives, edited by Michael S. Daubs & Vincent R. Manzerolle
2018, pages 287-301, Peter Lang: New York
Sivek, Susan Currie, "Ubiquitous Emotion Analytics and How We Feel Today" (2018). Faculty Publications. Accepted Version. Submission 1.